Join our Team!

We are looking to build our brand presence through dynamic and high-value content, while continuing to drive growth in our target markets. As part of our small team, you will be responsible for shaping Key Data’s content marketing efforts ranging from our company blog, infographics, social media, white papers, email and more.

You will work directly with our leadership team on our messaging, brand style, and marketing strategies that will generate inbound interest at all points along the sales funnel. We are looking for marketers who are quick to test and scale what’s working while turning off what’s not working. You should enjoy both the analytical and messaging/marketing side and understand how the two coincide. We require people with a strong sense of ownership, who are self-directed and able to accomplish projects independently.

To be considered, you have:

– Strong content marketing experience (designing, implementing, measuring) at a fast paced company (SaaS experience a huge plus)

– Excellent copy writing skills and the ability to articulate marketing messages clearly for decision makers

– Ability to create & refine new messaging to better attract different client personas

– Experience designing & running email marketing campaigns

– Experience developing site content with designers to help guide the visuals, content and overall display of content & messaging

– Experience managing all social media for a brand with an understanding of leveraging social media channels to rapidly develop new messaging & content

– Experience building & pushing white papers to decision makers & end users

Desirable skills include:

– Experience running social media and social media ad campaigns

– Experience using Mailchimp or similar service and running A/B campaigns

– Experience working closely with sales execs & leadership

– Experience working closely with graphic designers

– Data driven mindset

– A love for all things travel

Please send your cover letter & resume to tyler@keydatadashboard.com

Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo.

Full Job Description

The Partner Success Manager will be responsible for providing exceptional service and training for our clients.   You are a tour de force when it comes to managing executive-level relationships and driving overall account satisfaction, growth, and retention. You aren’t shy about calling, emailing or even occasionally meeting a client in person to build a long-term relationship. You will be expected to be a leading expert in friendly, fun, service and have an in-depth knowledge of hospitality revenue management.

Responsibilities:

• Oversee 150-200 client partners, ensuring client adoption and success within the dashboard
• Work closely with the Partner Success Team to ensure we are all hitting goals and deadlines for the client
• Create persuasive narratives using data to convince clients to increase their dashboard usage and frequency
• Communicate regularly with clients, building a strong partnership and understanding their needs as the partnership grows
• Be an industry expert, constantly learning about ways to improve our services and product offerings
• Represent the clients’ needs and goals to the internal team at Key Data Dashboard, work with the Product team to share client needs and implement product solutions. Proactively assess, clarify, and validate partners’ expectations and new platform feature sets/reporting
• Be a creative problem solver – develop, test, and optimize new client retention strategies and new processes
• Provide weekly updates on client satisfaction, repeat business, and overall team goals
• Collaborate with other Key Data departments to ensure best-in-class project execution and high client retention rate
• Evangelize Key Data’s unique vision and product offering within the professional vacation rental community

Requirements:

• Remote position (must be willing to maintain Mountain time zone work hours)
• Additional spoken language is a plus
• 2+ years experience working in vacation rental management or hotel/resort revenue management 
• Data driven mindset, geeks out on the data that helps to drive a clients business forward
• Obsessed with finding proactive ways to keep clients happy – attention to detail, time-sensitive attitude, creative problem solving, loves coming up with cool ideas
• “People person” – you enjoy talking, and truly building relationships with your clients
• Strong in-person and phone speaking skills – articulate and well-spoken
• You’re comfortable with change and evolution – you’re genuinely excited about helping grow a startup company
• Knowledge of Google Suite and CRM programs (Hubspot, Slack, Confluence)

Please send your cover letter & resume to tashby@keydatadashboard.com